Doing your homework is important when choosing a metal heat treating company to find one that will do the right job and give the best customer service whether you need the company to braze stress relieve carbon or for any other metallurgic process. To get the best results, you need to keep the following tips in mind.
Before accepting any services from any company, ensure that it is dedicated in dealing with the type of material that you desire to be treated. The metal heat treating procedures are somehow the same, however, how a procedure is performed is determined by the type of metal being treated. An example is the carbon steel treating and stainless steel treatment, there is a significant difference between the two. Carbon steel treating is often done in the presence of oxygen while the stainless steel treating incorporates the use of atmospheres with no oxygen which are usually controlled and special furnace produce. Be sure that a company specializes in treating the metal you need before accepting the service.
The time taken by a company to finish order will be determined by several issues; especially, the equipment in use, proficiency in production and the percentage of job satisfactorily done on the first attempt (first yield rate). The turnaround time for a job will also be determined on the size of the company and the type of work done, however, how fast the turnaround time depends on the above factors. Be sure that the company uses the right equipment to handle the material you need and the staff handling it are experts to get the task completed in the shortest time possible.
Supply chain management is one of the factors should also consider. It can also reduce the time to finish an order by expediting the ordering and delivery process. Supply chain management is essential in a company as it enables it to buy the crucial components, perform the task and deliver the finished product to the customer.
The location of the metal heating company also matters, it determined the logistics, for instance cost of shipping, manpower, access for treating services among others. Choose a metallurgist in a place that is easy to access, save on shipping costs and get another efficiencies when working with them.
Also, it is always a good idea to check the background of the company and ask for word of mouth recommendations, they are essential testaments to the quality and reputation of company. Search online for reviews from past clients and ask to be provided with some references. This will help you know what you are to get from a particular company.